Privacy Policy

Welcome to Spinsy Casino. This Privacy Policy explains how Spinsy Casino ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you access our website and use our services. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

By using Spinsy Casino en ligne, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

When you register an account at Spinsy Casino France, we collect the following personal information:

• Identity Information: Full name, date of birth, nationality, and identity document details
• Contact Information: Email address
• Financial Information: Payment card details, bank account information, transaction history, and payment method preferences
• Account Credentials: Username, password, and security questions
• Verification Documents: Copies of identification documents, proof of address, and payment method verification

1.2 Automatically Collected Information

When you visit Casino en ligne Spinsy, we automatically collect:

• Technical Data: IP address, browser type, operating system, device information, and screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, game preferences, and betting history
• Cookies and Tracking Technologies: Session cookies, preference cookies, analytics cookies, and similar tracking technologies
• Location Data: Geographic location based on IP address to ensure compliance with regional regulations

1.3 Information from Third Parties

We may receive information about you from:

• Payment processors and financial institutions
• Identity verification and fraud prevention services
• Marketing partners and affiliate networks
• Social media platforms (if you choose to connect your account)

2. How We Use Your Information

2.1 Primary Uses

Spinsy Casino uses your personal information for the following purposes:

• Account Management: Creating and managing your account, processing registrations, and authenticating your identity
• Service Provision: Providing access to our games, processing bets, calculating winnings, and managing your gameplay experience
• Payment Processing: Processing deposits and withdrawals, verifying payment methods, and maintaining transaction records
• Communication: Sending account notifications, transaction confirmations, customer service responses, and important updates
• Marketing: Sending promotional offers, bonuses, newsletters, and personalized recommendations (with your consent)

2.2 Legal and Regulatory Compliance

We process your data to comply with:

• French gambling regulations and licensing requirements
• Anti-money laundering (AML) and counter-terrorism financing (CTF) obligations
• Know Your Customer (KYC) verification procedures
• Responsible gambling and player protection measures
• Tax reporting and record-keeping requirements

2.3 Security and Fraud Prevention

At Spinsy Casino en ligne, we use your information to:

• Detect and prevent fraudulent activities, unauthorized access, and suspicious transactions
• Monitor gameplay for signs of problem gambling or self-exclusion violations
• Maintain the security and integrity of our platform
• Investigate disputes, violations of terms, and potential criminal activity

2.4 Analytics and Improvement

• Analyzing user behavior and preferences to improve our services
• Conducting market research and customer satisfaction surveys
• Developing new features and enhancing existing functionality
• Optimizing website performance and user experience

3. Legal Basis for Processing (GDPR)

Under GDPR, Spinsy Casino processes your personal data based on the following legal grounds:

4. Data Sharing and Disclosure

4.1 Service Providers

Casino en ligne Spinsy may share your information with trusted third-party service providers who assist us in:

• Payment processing and transaction management
• Identity verification and fraud prevention services
• Customer support and communication platforms
• Marketing and analytics services
• IT infrastructure and hosting providers
• Game providers and software developers

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal and Regulatory Authorities

We may disclose your information to:

• French gambling regulatory authorities (Autorité Nationale des Jeux)
• Law enforcement agencies when required by law
• Tax authorities for reporting obligations
• Financial intelligence units for AML/CTF compliance
• Courts and legal advisors in connection with legal proceedings

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have regarding your data.

4.4 No Sale of Personal Data

Spinsy Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

Spinsy Casino France retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.1 Retention Periods

• Active Accounts: Data is retained while your account remains active and for a reasonable period thereafter
• Financial Records: Maintained for at least 5 years after the last transaction, as required by French law
• Identity Verification Documents: Retained for 5 years after account closure for regulatory compliance
• Marketing Data: Retained until you withdraw consent or request deletion
• Technical Logs: Typically retained for 12 months for security and troubleshooting purposes

5.2 Secure Deletion

When personal data is no longer required, we securely delete or anonymize it in accordance with data protection regulations and industry best practices.

6. Your Rights Under GDPR

As a user of Spinsy Casino en ligne in France, you have the following rights regarding your personal data:

6.1 Right to Access

You have the right to request a copy of the personal information we hold about you, including details about how we process your data.

6.2 Right to Rectification

You can request correction of inaccurate or incomplete personal information at any time through your account settings or by contacting customer support.

6.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data, subject to certain legal exceptions, such as:

• Compliance with legal obligations (AML, tax reporting)
• Establishment, exercise, or defense of legal claims
• Ongoing regulatory investigations

6.4 Right to Restriction of Processing

You can request limitation of how we process your data in certain circumstances, such as when you contest the accuracy of your information.

6.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another service provider.

6.6 Right to Object

You may object to:

• Processing based on legitimate interests
• Direct marketing communications (you can opt-out at any time)
• Automated decision-making and profiling

6.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.

6.8 How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within one month, as required by GDPR.

7. Data Security

Spinsy Casino implements comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7.1 Technical Safeguards

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS technology
• Secure Storage: Personal data is stored on secure servers with access controls and regular security audits
• Firewalls: Advanced firewall systems protect against external threats and unauthorized access
• Intrusion Detection: Real-time monitoring systems detect and respond to potential security incidents
• Regular Updates: Security patches and software updates are applied promptly to address vulnerabilities

7.2 Organizational Measures

• Strict access controls limiting employee access to personal data on a need-to-know basis
• Regular security training for staff handling personal information
• Confidentiality agreements with all employees and contractors
• Incident response procedures for data breaches
• Regular security assessments and penetration testing

7.3 Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with others and use a strong, unique password. If you suspect unauthorized access to your account, contact us immediately.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit Casino en ligne Spinsy. They help us recognize your browser, remember your preferences, and improve your experience.

8.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, including account authentication and security features
• Performance Cookies: Collect information about how you use our website to help us improve functionality
• Functionality Cookies: Remember your preferences, such as language settings and game favorites
• Marketing Cookies: Track your browsing activity to deliver personalized advertisements and measure campaign effectiveness

8.3 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, including analytics providers and advertising networks.

8.4 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of Spinsy Casino France. For more information, please refer to our Cookie Policy.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions confirming adequate protection levels in destination countries
• Binding Corporate Rules for intra-group transfers
• Certification under approved data protection frameworks

All international transfers comply with GDPR requirements to ensure your data remains protected.

10. Children's Privacy

Spinsy Casino is strictly for users aged 18 years or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our systems.

Parents and guardians who believe their child has provided us with personal information should contact us immediately using the details in Section 11.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

11.1 Supervisory Authority

If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with the French data protection authority:

12. Changes to This Privacy Policy

Spinsy Casino may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational procedures. When we make material changes, we will:

• Update the "Last Updated" date at the top of this document
• Notify you via email or prominent notice on our website
• Seek your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Spinsy Casino en ligne after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Additional Information for French Users

13.1 Compliance with French Law

In addition to GDPR, Spinsy Casino France complies with French data protection laws, including:

• Loi Informatique et Libertés (modified in 2019 to align with GDPR)
• French gambling regulations and licensing requirements
• Consumer protection laws applicable in France

13.2 Language

This Privacy Policy is provided in English. If required by French law, a French translation will be made available. In case of discrepancies between versions, the English version shall prevail to the extent permitted by law.

13.3 Governing Law

This Privacy Policy and all data processing activities are governed by French law and GDPR regulations applicable in France.

Thank you for trusting Spinsy Casino with your personal information. We are committed to protecting your privacy and providing you with a safe and secure gaming experience.

For immediate assistance, please contact our customer support team available 24/7.